Return Policy

We want your shopping experience at Chic Soul to be the absolute best! If you’re not completely satisfied with your order, we will do everything we can to try and make it better!

Please see our simple steps and procedures for returns below:

• Merchandise may be returned for an e-Gift Card Code that will be sent to the e-mail address provided at checkout. You may then apply this to your next order!
• Returns should be postmarked 30 days from the delivery date.
• All SALE items are FINAL and cannot be returned.
• All Returned items must remain un-washed, un-worn, and with the original sewn in tags still intact.
• Original shipping fees are non-refundable.
• An e-gift card notification will be sent to the email address provided at checkout. Please note, discount codes used when purchasing affect the amount paid for each item.
• A $7.99 processing fee will be deducted from your store credit for all return bar returns. A $10.99 processing fee will be deducted from your store credit for all prepaid return label returns.
• Large returns of 10+ items or boxes larger than 10"x10"x10" should be returned with the shipping label option only and are ineligible for returns with the return bar option.