How do I make a return?

You have two options for your return and we’ve spelled out the process below so that you’ll know what to expect.

Return Bar

We partner with Happy Returns by PayPal to offer box-free, printer-free, and sustainable returns. Start your return online, select the items you wish to return and tell us why. Then, locate a Return Bar near you and use the QR code emailed by Happy Returns to complete your return drop-off in less than a minute. No box or label needed and there are thousands of Return Bar locations nationwide! Your e-gift card will be emailed to you when you drop your package off at the return bar.

Prepaid Label

Start your return online here. Box up your items, apply the label provided, and ship them.