My package shows as delivered, but I do not have it.

Please allow 24 hours from the time that USPS shows your package as delivered for your package to arrive.

If 24 hours has passed since USPS tracking shows it as delivered, and your package has still not arrived, please reach out to your local post office to ask for geolocation information. This geolocation will show the last place that your package was scanned in by USPS. If the package has been delivered incorrectly, USPS should attempt to recover the package.

Please reach out to our customer service team via email, phone. social media messenger or chat within 5 days of the tracking showing that your package has been delivered, with your geolocation information, so that we may further assist.