Josh Gold
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Articles
Recent activity by Josh Gold-
How to Troubleshoot SmartLink
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How to Troubleshoot SmartSite
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How to Troubleshoot a Software Glitch: A Step-by-Step Guide
Software glitches can be frustrating, but most issues can be resolved quickly with a systematic approach. This guide walks you through common troubleshooting steps to identify and fix software glit...
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How long will my return take?
If you are using the return bar option, your return will be initiated when the QR code sent to you via email is scanned by the returnista. An e-gift card code will be emailed to you.If you are usin...
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I did not get a return form?
Great news! We have updated our returns process and it is super easy now. You will no longer need a return form. Instead please visit our return page to begin your return.
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How do I make a return?
You have two options for your return and we’ve spelled out the process below so that you’ll know what to expect.Return BarWe partner with Happy Returns by PayPal to offer box-free, printer-free, an...
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Return Policy
We want your shopping experience at Chic Soul to be the absolute best! If you’re not completely satisfied with your order, we will do everything we can to try and make it better!Please see our simp...
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What if my package is deemed lost by UPS?
It is our policy to issue replacements for lost orders.If you have had an order that shows as delivered in the past and this is your second lost package we will forward you to a manager for assista...
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My package shows as delivered, but I do not have it.
Please allow 24 hours from the time that USPS shows your package as delivered for your package to arrive.If 24 hours has passed since USPS tracking shows it as delivered, and your package has still...
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How do I track my order?
Once your order is successfully packaged for shipment, you will receive a shipping confirmation email with your tracking number. You can then track your package's progress directly from the link in...